Cancellation Policy

Effective date: October 14, 2025

We understand plans change. Our goal is to be fair while keeping vehicles and drivers available.

Standard Window

• Free cancellation until the cutoff displayed at booking (typically 12–24 hours before pickup).
• Inside the cutoff: a late-cancellation fee may apply (often equal to deposit or a minimum trip charge).

No‑Shows

If a driver arrives and cannot locate you after the wait period and reasonable contact attempts, the trip may be marked as a no‑show and is non‑refundable.

Events Outside Your Control

If weather or road closures make the trip unsafe or impossible, we will work with you to reschedule or issue credits per platform rules.

How to Cancel

• Via your booking confirmation link or app.
• Or contact us at nick@whidbeyislandlimo.com or call/text (253) 223‑4128.

Platform-specific rules (e.g., app/bookings partner) shown at checkout may control in case of conflict.